WORKSHOP GUIDE / 5 MINUTE READ
One bicycle. One connected service record.
Benchlane follows a bicycle from its rider’s concern to a clear handover. The demo seed date is 7 November 2026.
-
Match rider and bicycle
Use the canonical contact and frame reference. Record the concern, condition, keys and accessories.
Open repair intake → -
Agree on the work
Separate labour from parts in the estimate. Additional work needs explicit rider approval in a real business.
Build an estimate → -
Plan the bench and parts
Assign a mechanic with the right skills. Reserve only available stock and make supply blockers visible.
Review reservations → -
Check the finished bicycle
Complete the relevant safety checklist and controlled road test before marking a repair ready.
Open quality checklist → -
Hand over clearly
Explain work and care notes. Confirm the rider and frame reference, return accessories and record the collection. Historical arrivals remain in reporting.
Prepare a collection →
Local drafts, appointments, permissions and payments are demonstrations. Use secure backend systems and appropriate business processes before handling real rider data.